Case Study Analysis

We carried out telephone interviews with representatives of five companies in a time range from September to December 2010. Four of these companies were using Lean Six Sigma for several years at time of the interview. One company planned to start the implementation of the initiative in 2011. We developed case-­studies based on the outcomes of the interviews. These are presented in form of within-­case as well as cross-­case analysis (as introduced in Chapter 7.3 and 7.4).

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